Frequently Asked Questions
Everything you need to know about your Providence Clothing Co. experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate a domestic return or exchange.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit or checking the 'Fit Notes' section for item-specific advice.
Are your materials sustainably sourced?
At Providence Clothing Co, we prioritize ethical manufacturing. We use organic cotton, recycled polyesters, and low-impact dyes wherever possible to ensure high quality with a lower environmental footprint.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. You have a 60-minute window after placement to request a cancellation or address change by contacting our support team.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like Apple Pay, Google Pay, and PayPal. We also offer interest-free installments through Klarna and Afterpay.